hedfones Tell us the job

CUSTOM AI AGENTS FOR SMALL BUSINESS

What’s the job you wish someone else would handle?

Tell us. We’ll build an AI employee that does exactly that job — answering leads, booking estimates, chasing quotes — while you do the work only you can do.

Tell us the job See one at work

No software to learn. No dashboard to babysit.

MISSED CALL · 12:14 PM

I’ve got a leak around my chimney.

Got it. What’s the address?

412 Maple St, Howell

ESTIMATE BOOKED · THU 9:00 AM

THE PROBLEM

You’re on a roof. The phone doesn’t care.

Every small business runs on one person doing three jobs. While you’re doing the billable one, leads go cold, quotes sit unanswered, and appointments play phone tag. Speed wins the job — somebody has to be there in the first five minutes. It doesn’t have to be you.

WITHOUT HEDFONES

12:14 PMLead arrives
You’re on a job. Phone’s in the truck.
3:47 PMYou finally text back
They already called someone else.

WITH HEDFONES

12:14 PMLead arrives
12:15 PMYour agent texts back
12:18 PMLead qualified, photos in hand
12:21 PMEstimate on the calendar
You never left the roof.

SEE ONE AT WORK

A roofer’s lead agent, on a Tuesday.

This is a real workflow, not a demo script. The agent texts from your company’s number, asks one question at a time, and only offers times you’ve approved. It sounds strikingly normal. That’s the point.

Ridgeline Roofing TEXT MESSAGE

TUE 12:14 PM · MISSED CALL

Hey, this is Ridgeline Roofing. Just missed your call — were you looking to book an estimate, or calling about something else?

Yeah an estimate. I’ve got a leak around my chimney

Got it. What’s the address?

412 Maple St, Howell

Thanks. Could you text a photo of the spot? If it’s easier later, no problem.

IMG_2114.jpg

Dan can take a look Thursday at 9:00 AM or Friday at 1:00 PM. Either one work?

Thursday works

You’re set for Thursday, 9:00 AM. Dan will see you then. Reply here if you need to move it.

12:14 PMMissed call. Voicemail says the office will text right back.
12:15 PMAgent texts back within the minute. One question at a time — no forms, no links.
12:18 PMJob type, address, and photos collected.
12:19 PMTwo estimate windows offered — pulled from your approved list, never invented.
12:21 PMBooked. Calendar hold placed, lead updated, customer confirmed.
YOUR PHONE · 12:21 PM New estimate booked — Sarah K., chimney leak, 412 Maple St. Thursday 9:00 AM. Photos: yes.

You keep working. Your leads don’t have to wait.

And after you send the estimate, the same agent follows up — politely, persistently — until it’s a yes, a no, or dead.

It’s not a roofing trick. The same narrow-job idea works anywhere the phone rings:

NEW PATIENT COORDINATOR · DENTAL PRACTICE

New-patient inquiry Basic intake Approved openings offered Booked & confirmed Front desk notified

Stays inside the privacy rules your practice sets. Anything clinical goes to your staff — always.

CLIENT INTAKE COORDINATOR · SMALL LAW FIRM

New inquiry Non-legal intake Matter type & conflict info Consultation booked Attorney notified

Never gives legal advice. Not even a little.

ONE AGENT. ONE JOB.

We don’t turn AI loose on your business.

Every Hedfones agent is hired for one narrow, well-defined job — with authority that stops exactly where you say it stops. Written down. Enforced. Boring, in the best way.

Anything outside the job description goes straight to you.
You approve the rules, the tone, and the calendar it can touch.
Clear rules make AI feel less like magic and more like a good hire.
JOB DESCRIPTION · NO. 001
ROLE

Lead Response Coordinator

Reports to: you. Works: 24/7. Sick days: none.
RESPONSIBLE FOR
  • Answering every new lead within a minute
  • Qualifying the job and gathering details
  • Booking estimates from your approved windows
  • Recording everything, notifying you immediately
  • Following up on quotes until yes, no, or dead
NOT AUTHORIZED TO
  • Price jobs or offer discounts
  • Diagnose problems or give technical advice
  • Promise work dates or invent availability
  • Make any decision that’s yours to make
APPROVED BY YOU

NOW HIRING (BY YOU)

Jobs we can build.

If you can describe it, we can probably hire for it. Here’s where most businesses start.

Lead Response Coordinator

FOR CONTRACTORS, ROOFERS, HVAC

Answers every new lead in under a minute and books the estimate while you’re on the job.

Estimate Follow-Up Agent

FOR ANYONE WHO SENDS QUOTES

Chases every open quote until it’s a yes, a no, or dead. Never forgets. Never gets awkward about it.

New Patient Coordinator

FOR DENTAL & MEDICAL PRACTICES

Handles new-patient inquiries, intake basics, and booking — inside the privacy boundaries your practice sets.

Client Intake Coordinator

FOR LAW FIRMS & ACCOUNTANTS

Collects matter type and intake details, checks consultation availability, books it. Never gives legal advice.

Review & Referral Agent

FOR LOCAL SERVICE BUSINESSES

Asks happy customers for the review at exactly the right moment — and routes the unhappy ones to you first.

OPEN POSITION

The one you’re thinking of

What’s eating your time? Describe the job and we’ll tell you straight whether an agent can do it.

Tell us the job

HOW IT WORKS

Four steps. No sticky-note workshops.

01

Show us the work.

Tell us what keeps stealing your time. In plain English, on a phone call.

02

We define the job.

Together we write the job description: what the agent does, what it touches, where its authority stops.

03

We build your agent.

We wire up the channels, calendar, and business rules. You approve how it talks.

04

Put it to work.

The agent starts the job. We monitor, maintain, and keep making it better. You get results, not a dashboard.

Meets your business where it already is.

Text messages Phone & voicemail Email Website forms Your calendar Your CRM Facebook & social messages

No new software to learn. Your customers just text the number they already have — and your agent sounds like your company, because it works for you.

CUSTOM ≠ COMPLICATED

“Custom AI” sounds expensive and slow. It isn’t.

Because we do the technical part — all of it. Tell us what’s driving you crazy. We’ll figure out how to automate it, and you’ll never see the wiring.

TO GET STARTED, YOU WILL NEED:

An IT department
AI expertise
Developers
A six-month implementation
Another dashboard to babysit
A phone, and a job you’re sick of doing

You do the work only you can do.
Give the rest a job description.

It starts with a conversation, not a contract. Bring the thing you hate doing every day — we’ll tell you straight whether an agent can take it.

Tell us the job

No pitch deck, no demo scheduling gauntlet. We’ll get back to you ourselves.

Whichever you actually check.

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